Provider Tools, Articles and Links
Business Case for Adoption
An Editorial and Technical Brief on The Household Model Business CaseSteve Shields, a foremost and leading expert in the field, and David Slack author this definitive work establishing financial feasibility of the household model with financial data on staffing and operations budget by house size, financial analysis of optimum number of houses in a project, and the other key ingredients necessary to establish your own household model business plan.
Quality Partners of Rhode Island Staff Stability Toolkit
This toolkit incorporates experiences and lessons learned in over 400 nursing homes. It is designed to serve as a resource for homes just getting started with efforts to reverse turnover as well as employers who have already started to address recruitment and retention and need further assistance in a specific area.
Investing in Culture Change - Long term care leaders speculate about why it works
by David Farrell and Amy Elliot.
UNC Institute on Aging Better Jobs Better Care Online Turnover CalculationsTurnover Calculator by long-term care provider type.
Additional Business Case for Adoption Resources
Organizational Readiness and Assessment
Low Cost Practical Strategies to Transform Nursing Home Environments
Prepared for Quality Partners Nursing Home QIO Support Center by Lois J. Cutler and Rosalie A. Kane
Artifacts of Culture Change
"Provider Readiness Assessment Tool" developed for the NC NOVA Partner Team by the Institute for the Future of Aging Services
Staff Assessment Person-Directed Care
Developed by Better Jobs Better Care
ACT WorkKeys Occupational Profile Report For the Entry Level Direct Care Worker across Aging Services Better Jobs Better Care produced this occupational Profile for entry level Direct Care Workers in response to four complementary and overarching needs in the long term care field.
How to try this
John A. Hartford Foundation initiative to translate the evidence-based geriatric assessment tools in the Try This Assessment Series into cost-free, web-based resources.
ImplementationImplementing Change in Long-Term Care: A Practical Guide to TransformationBy Barbara Bowers, Ph.D., R.N., Kim Nolet, B.S., Tonya Roberts, B.S., R.N., and Sarah Esmond, M.S., of the University Wisconsin–Milwaukee School of Nursing, is a manual created with Commonwealth Fund support that is designed to help nursing home staff put what they know or have learned into action in order to improve quality of care and quality of life for residents and staff.
Providence Mount St. Vincent Case Study
Pioneer Network Case Study (Click
here to visit webpage)
The Learning Circle in Culture Change: Why Use It?by Bill Keane. This document compiles expert perspectives on learning circles including characteristics, purpose and outcomes.
The Learning CircleDeveloped by Action Pact, Inc.
Advancing Excellence in America's Nursing HomesThis voluntary effort of inter-disciplinary stakeholders participate in this campaign to improve quality of life for residents and staff. Metrics include CMS quality measures along with innovative staffing metrics to improve quality.
Bathing Without a BattleAccess to award winning materials on bathing persons with Alzheimer's disease
AHRQ Innovations Exchange: Nursing Home "Neighborhoods" Emphasize Dignity and Independence, Leading to Improvements in Resident Health and Quality of Life and Lower Employee Turnover
Profile of Providence Mount St. Vincent
PHI
PHI provides a full range of consulting and training services to help you assess your existing culture, plan for change, and implement new organizational structures, leadership and staff roles, and individualized caregiving practices. The website contains resources to support your culture change efforts.
Coaching Supervision: Introductory skills for supervisors in home and residential care
This curriculum by PHI introduces supervisors (including nurses, department managers and leadership) of long term care employees to the skills they need to effectively help staff solve problems and improve work performance. The 7 modules are designed to be taught over two days, and train supervisors in four key skills: Active Listening; Self-Management; Self-Awareness, and Presenting the Problem. The curriculum includes learning objectives, activities, questions for discussion, and all necessary handouts. This curriculum is available in both English and Spanish. In addition, a training DVD provides examples of the demonstration role plays (performed by professional actors) and instructions for incorporating these demonstrations into the curriculum.
Better Jobs Better Care (BJBC) Tools to Reduce Direct Care Worker Turnover
Long-term care providers can now benefit from the tools, resources and findings from the Better Jobs Better Care (BJBC) grantees in new resources including: a Catalogue of Tools and Resources, a Video featuring BJBC providers and Robyn Stone, a Research Report outlining key research findings and what they mean to providers, and a Special Issue of The Gerontologist.Action Pact, Inc. Action Pact, Inc. is a company of trainers, consultants and educators who assist nursing homes and other elder care organizations in becoming resident-directed. They work with clients to redesign the way the organization itself functions, moving from traditional top-down management towards a collaborative effort of self-governing teams.
B & F Consulting
B & F Consulting helps providers with the "how" of change by walking people through how to bring staff together, examine daily operations, and systematically reframe and re-organize the day-to-day of nursing home life. B & F customizes services to meet provider needs, whether it be stabilizing staffing, initiating or re-energizing culture change, or building systems to support quality improvement. B & F helps providers build skills and systems to support inclusive leadership, supportive workplace practices and resident-centered caregiving.
Additional Implementation
Reports and Resource Libraries
PHI National Clearinghouse on the Direct Care WorkforceFree, searchable library focusing on direct care workers
Ideas Institute
Free, searchable library focusing on environments and aging
Additional Reports and Resource Libraries